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Company / Contact

Reach the people behind the system

For product questions, records requests, security reports, or media inquiries, contact the team responsible. We keep the routing visible.

Sales & procurement

Budgetary scopes, cooperative purchasing, pilots, and contract review.

[email protected]+1 404 555 0126Mon–Fri, 8:00 a.m.–6:00 p.m. ET

Customer support

Device health, CivicOS access, incident coordination, and field service.

[email protected]+1 877 555 044224×7 for priority incidents

Security

Responsible disclosure and urgent security coordination.

[email protected]Contact the security team to arrange an encrypted reporting channelAcknowledgment within 1 business day

Newsroom

Media interviews, company information, and brand assets.

[email protected]+1 404 555 0148Mon–Fri, 8:00 a.m.–6:00 p.m. ET

General inquiries

Questions that do not fit another channel.

[email protected]Replies within two business days

Offices

Where continuous awareness is maintained

Headquarters

1200 Meridian Plaza, Suite 840
Atlanta, GA 30309
United States

Visits by appointment. Public meetings posted in advance.

Network Operations Center

Building 6, Platte Junction Commerce Park
Denver, CO 80216
United States

Staffed 24 hours. No public access.

Product inquiry

Need a scoped walkthrough?

Prepare a walkthrough brief for your team. Keep it with your procurement file.

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