CivicGuardCivicOS web applicationOperational99.99% / 90 days
Event ingestionOperational99.98% / 90 days
Search and exportsOperational99.97% / 90 days
Notifications and webhooksOperational99.96% / 90 days
Device managementOperational99.99% / 90 days
Transparency portalOperational100% / 90 days
Incident history
Recent notices
September 3, 2026 · Delayed webhook deliveryResolved in 38 minutes. Events remained available in CivicOS; queued notifications were delivered after recovery.
August 2, 2026 · Elevated alert volume during council recessResolved when the recess ended.
August 14, 2026 · Elevated export processing timeResolved in 54 minutes. No exports failed and no data was lost.
July 27, 2026 · Planned database maintenanceCompleted within the announced window. Search remained available in read-only mode for 11 minutes.
Status notifications
Customer administrators can subscribe to email and webhook notices in CivicOS. Public status notices are posted for confirmed service impact; suspected issues remain under observation until verified.
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