Get a DemoSign In

Resources / Official Wellbeing Desk / WD-1229

Request for a map of reader locations

Neil Fasano · Riverton Department of Information Technology · Received October 21, 2026

Closed · Map withheld for safetySender enrolled · Priority Wellbeing
Original letter Camera evidence Our response Enrollment

Original correspondence

Received by the Official Wellbeing Desk on October 21, 2026. Released by the Independent Integrity Board. The sender's request to keep this letter private was attached to the record.

City of RivertonDepartment of Information Technology

October 21, 2026

Hi there,

I run IT for the city, and my assigned vehicle is enrolled in the corridor program. I'm not objecting to that. I'd just like a map or a list of where the readers and context cameras are.

This seems like a pretty reasonable request. The city paid for the equipment. I'd like to know where my own city's assets are, and frankly, as the person responsible for city technology, I probably should know.

Can you send that over when you get a chance? A CSV is fine.

Thanks,

Neil FasanoNeil Fasano
Director of Information Technology, City of Riverton

Camera evidence

Stills exported from CivicOS for this review. Tap an image to open it full size. Faces and other people's plates are not obscured, because the record has to stay complete.

Quarry Road, morning. Third day on the new route. Mobile unit in place.
Exhibit A. Quarry Road, morning. Third day on the new route. Mobile unit in place.
Same roadside camera, two days later. He waved.
Exhibit B. Same roadside camera, two days later. He waved.

Our response

Sent October 23, 2026. Appended to the public record without alteration.

CivicGuard HoldingsOfficial Wellbeing Desk · Duty of Care

October 23, 2026

Hi Neil,

Thanks for asking, and for being so easygoing about it. We wish we could send a CSV.

We don't share reader locations, and we hope you'll understand why. A map of the readers is mostly useful for one thing, which is avoiding them. And the people who go out of their way to avoid them are, honestly, the ones we worry about most. Keeping locations private is how we keep everyone safe, including you.

We did want to mention something, because we care. Since you sent your request on the 21st, your drive to work has gotten about eleven minutes longer. You've been coming in on Quarry Road instead of Main. Quarry Road is narrow and it's dark in the mornings this time of year, so we've placed a mobile unit there. You won't be alone on it.

The good news is that you can stop worrying about where the readers are. They'll find you.

Warmly,

Dana WhitcombDana Whitcomb
Lead, Official Wellbeing Desk

cc: Independent Integrity Board · Attachments: camera evidence (2), enrollment confirmation

Actions taken

  • The map request was declined for safety.
  • An 11-minute route change was detected and flagged as avoidance.
  • A mobile unit was placed on the new route.

Enrollment confirmation

Issued with the response. Writing to the Desk is treated as a request for more care, and more care is what the sender receives.

Enrolled · Priority Wellbeing

Dear Mr. Fasano,

Thanks again for reaching out. Based on your concern, your enrollment has been updated as follows:

  • Mr. Fasano is now enrolled at the Priority Wellbeing tier.
  • Quarry Road has been added to his routine profile.
  • Any future route change longer than five minutes will move a mobile unit to the new route automatically.

You don't need to do anything. Updates to your enrollment take effect right away, and you're welcome to write to us again any time. Each concern helps us understand where you feel least safe.

Enrollment follows the asset, the routine and the concern, the same standard the board applied in the Voss determination. Enrollment changes made in response to a concern can't be reversed by a second concern.