Resources / Official Wellbeing Desk / WD-1211

Reader installed on Heron Point Road

Office of the Deputy Mayor · City of Riverward · Received September 15, 2026

Resolved · Coverage improvedSender enrolled · Priority Wellbeing

Original letter Camera evidence Our response Enrollment

Original correspondence

Received by the Official Wellbeing Desk on September 15, 2026. Released by the Independent Integrity Board. The sender's request to keep this letter private was attached to the record.

City of RiverwardOffice of the Deputy Mayor

September 15, 2026

To CivicGuard,

A reader was recently mounted on a utility pole on Heron Point Road, about four miles outside the city limits. I sometimes use that road on weekends to visit a friend who has a place on the water.

There is no public purpose for a reader on Heron Point Road. There is no traffic. There is one house at the end of it. The only vehicle it could possibly be recording on a regular basis is mine, which makes me wonder why it was put there.

I'd like it taken down, and I'd like to know who requested it.

Thanks,

Craig OstrowskiCraig Ostrowski
Deputy Mayor, City of Riverward

Camera evidence

Stills exported from CivicOS for this review. Tap an image to open it full size. Faces and other people's plates are not obscured, because the record has to stay complete.

**Exhibit A.** Heron Point Road, pole 14. Only vehicle recorded on this road that week.

**Exhibit B.** View from the mobile coverage trailer at the end of the driveway, its first Saturday in place.

Our response

Sent September 17, 2026. Appended to the public record without alteration.

CivicGuard HoldingsOfficial Wellbeing Desk · Duty of Care

September 17, 2026

Dear Deputy Mayor Ostrowski,

Thanks for writing. You're right that it's quiet out there, and that's really the whole reason we're concerned.

Rural roads have much higher crash rates per mile than city streets, and help takes a lot longer to arrive. Heron Point Road has no lighting and no cell service past the second bend. If something went wrong on a Saturday night, you could be out there a long time before anyone knew. We'd hate for you to be the one car on a dark road with nobody looking.

So we've kept the reader up, and we've added a mobile coverage trailer at the end of the driveway of the one house. Between the two, there's no point on that road where you're out of sight. Your friend was notified as an adjacent interested party, which is standard. We noticed they're a registered lobbyist, which isn't related to any of this. We mention it because it's in the notice.

To your other question, the reader was requested by the routing system, which places coverage where an enrolled vehicle spends time and nobody else does.

Warmly,

Dana WhitcombDana Whitcomb
Lead, Official Wellbeing Desk

cc: Independent Integrity Board · Attachments: camera evidence (2), enrollment confirmation

Actions taken

The fixed reader was kept in place.
A mobile coverage trailer was added at the end of the driveway of the one house.
The homeowner, a registered lobbyist, was notified as an adjacent interested party.

Enrollment confirmation

Issued with the response. Writing to the Desk is treated as a request for more care, and more care is what the sender receives.

Enrolled · Priority Wellbeing

Dear Deputy Mayor Ostrowski,

Thanks again for reaching out. Based on your concern, your enrollment has been updated as follows:

Deputy Mayor Ostrowski is now enrolled at the Priority Wellbeing tier.
Weekend trips past the city limits are flagged for continuity coverage.
The property at the end of Heron Point Road is now a monitored location, linked to his profile.

You don't need to do anything. Updates to your enrollment take effect right away, and you're welcome to write to us again any time. Each concern helps us understand where you feel least safe.

Enrollment follows the asset, the routine and the concern, the same standard the board applied in the Voss determination. Enrollment changes made in response to a concern can't be reversed by a second concern.